1. General Aspects
STAR-Serviços Linguísticos, Lda. wishes to give you as much control as possible over information that identifies your personally. We would also like to inform you that it is possible to exercise your access, rectification and portability rights, your right to be forgotten and your right to object to the processing of your personal data. When requested, STAR- Serviços Linguísticos, Lda. (a) allows you to access your personal information; (b) erases your personal information from our Database and (c) corrects any personal information that you tell us is incorrect. To exercise these rights, please contact us on the aforementioned address.
2. Personal Information
We will not collect any personal information about you when you visit our website (specifically your name, address, telephone number, billing and shipping information, credit card information or email address) unless you provide it voluntarily and consent to its communication in accordance with the European Data Protection Regulation, specifically Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
3. Personal data processing
Users guarantee that any personal data provided to STAR-Serviços Linguísticos, Lda. are accurate, and accept responsibility for giving notification to the latter of any changes to them.
STAR-Serviços Linguísticos, Lda. may store and process your personal data in order to gain a better understanding of your needs and how we can improve our products and services. We may use your personal information to contact you, including by electronic means, specifically by email, fax, mobile phone messaging or other similar means, for purposes such as personalising information about the products and services that we offer you, to send you marketing or promotional materials or to reply to your comments or requests for information.
For legal reasons, STAR-Serviços Linguísticos, Lda. may and must provide all information requested by the competent authorities in accordance with Portuguese law, if an appropriate court order exists. In cases such as this, with the intention of collaborating with the courts, STAR-Serviços Linguísticos, Lda. may record information about the IP address that identifies the User’s connection, as well as the precise time of the connection, among other data. This information may subsequently be provided to the competent authorities, subject to the presentation of a legally required court order. However, IP addresses and connection times are only recorded if there is a suspicion that a user is making illegal use of the services. STAR–Serviços Linguísticos, Lda. will only use the records for the stated purposes.
STAR-Serviços Linguísticos, Lda. may transfer your personal data to other STAR Group companies. There are STAR Group companies that are currently located in different countries, including countries that do not offer a level of protection comparable to that established by the General Data Protection Regulation in force in Portugal. In these cases, STAR-Serviços Linguísticos, Lda. undertakes to keep your data confidential and to ensure secure processing during any international transfers that may be made.
In certain cases, personal data are transferred to third parties to allow them to provide services on our behalf. Only the information strictly necessary to provide the service will be provided to these companies, and they are prohibited from using it for any other purpose. Users will be duly notified of this circumstance on electronic personal data collection forms.
STAR-Serviços Linguísticos, Lda. will only disclose your personal information without prior notice if required by law or if, in good faith, it believes that this action is necessary to: (a) comply with the law or the mandates relating to legal proceedings affecting STAR-Serviços Linguísticos, Lda. or the website; (b) protect and defend the property rights of STAR-Serviços Linguísticos, Lda. and its website and (c) act, in urgent circumstances, to protect the personal safety of Users of STAR-Serviços Linguísticos, Lda., its website or the public.