FAQ

Yes. We offer machine translation post-editing (MTPE), in which a professional translator reviews, corrects and adjusts content generated by machine translation systems. This service is ideal for those seeking speed and savings while maintaining an acceptable level of quality and consistency—especially for high-volume content or internal use.

Yes. We work with native translators specialised in regional language variants, such as European or Brazilian Portuguese, British or American English, among others. The choice of variant is based on the client’s specification, the target audience and the market in which the content will be used, ensuring naturalness and cultural appropriateness.

Yes. We provide urgent translation services with deadlines adjusted to the client’s needs. Our team is prepared to manage fast‑turnaround projects without compromising quality, through efficient resource management and optimised processes. For urgent quotes, contact us directly for immediate assessment.

Unless the client instructs otherwise, the translation service includes translation, review, quality control and basic layout/formatting. The text revision service includes review, quality control and basic layout/formatting. The subtitling service includes transcription, translation and subtitle creation.

We believe quality is not just a requirement but the central pillar of our working philosophy. Every project we carry out is handled with the utmost rigour and attention to detail, following a carefully structured quality‑control process to ensure outstanding results.

Our process includes:

• Translation by a native target‑language translator who is a subject‑matter specialist.
• Review by a second linguist who is also a native speaker of the target language, ensuring the final text maintains accuracy, fluency and clarity.
• Thorough checks of spelling, numerals, grammar, terminology consistency and formatting, so that every element meets the highest linguistic standards.
• Use of state‑of‑the‑art CAT tools with automated quality checks that help identify and quickly correct any inconsistencies.
• Adaptation of tone and style to the target audience and communication objective, ensuring impact and cultural suitability.

Thanks to this rigorous process and our team’s dedication, we always deliver a final result that is coherent, precise and perfectly aligned with the client’s expectations.

Yes. We provide comprehensive localisation services for websites, apps and software, adapting not only the language but also cultural, functional and technical elements for the target market. We work with specialised teams and use specific tools to ensure the user experience is fully suited to the local audience.

The most common method is delivery by e‑mail. For translations with a translator’s sworn statement, notarial certification or Hague Apostille, the documents must be delivered in physical form at our offices or by post, as convenient for the client. In such cases, we can also send scanned copies of the certification documents by e‑mail.

We sign non‑disclosure agreements (NDAs) whenever requested, whether with private clients, companies or public entities.

In addition, all our staff and language partners are bound by contractual confidentiality commitments, and we follow rigorous data‑protection and digital‑security practices throughout the entire translation process.

Whenever necessary, we can arrange notarial certification of the translation and the issuance of the Hague Apostille, in accordance with legal requirements.

The translation is accompanied by a translator’s sworn statement and is then notarised. In the case of the Apostille, we coordinate the process with the competent authorities, such as the Attorney General’s Office.

This service is subject to additional costs and lead times, so we recommend contacting us for a specific assessment of your request.